AML & KYC Policy

At Pin Up Cricket Bangladesh, we are committed to maintaining the highest standards of financial integrity and player protection. Our Anti-Money Laundering (AML) and Know Your Customer (KYC) policy is designed to prevent illicit financial activities and ensure a safe, transparent environment for all users. This policy reflects the regulatory obligations under Curaçao jurisdiction and good global practices.

1. Regulatory Basis

Pin Up Cricket operates under a gaming license issued by Curaçao. As such, we must comply with Curaçao’s AML/CFT (Combating the Financing of Terrorism) rules, including the National Ordinance on Identification when Rendering Services (LID) and the National Ordinance on Reporting of Unusual Transactions (LMOT)</em). 

Since February 2019, the Curaçao Gaming Control Board (GCB) supervises licensed gaming operators for AML/CFT compliance.

2. Objectives of Our AML / KYC Policy

• Prevent our platform from being used for money laundering, terrorist financing, or other illicit activities.
• Ensure all funds deposited and withdrawn are from legitimate sources.
• Verify the identity of players reliably before allowing full account access.
• Apply a risk-based approach to customer due diligence (CDD) and enhanced checks for high-risk customers.
• Monitor transactions for suspicious behavior and report as required to relevant authorities.

3. Risk-Based Approach (RBA)

We use a Risk-Based Approach (RBA) to evaluate and manage potential AML risks. Depending on a user’s profile or activity, we may apply different levels of due diligence:

1. Standard Due Diligence (SDD): for typical players with regular, low-volume transactions.
2. Enhanced Due Diligence (EDD): for high-risk customers, large transactions, or suspicious behavior.
3. Ongoing Monitoring: continuous review of account activity to catch unusual patterns.

4. Customer Identity Verification (KYC) 📑

Before allowing certain financial operations (especially withdrawals), we require players to complete identity verification. Below is an outline of the typical KYC process:

5. Transaction Monitoring & Suspicious Activity

We continuously monitor transactions on our platform. If we detect any unusual or suspicious behavior — such as unusually large deposits, repeated withdrawals, or other red flags — we will investigate further and may file a report.

• All transactions are recorded and analyzed.
• Unusual or high-risk transactions may trigger Enhanced Due Diligence.
• If legally required, we report suspicious activity to Curaçao’s Financial Intelligence Unit (FIU).

6. Politically Exposed Persons (PEPs) 💼

Our policy requires us to identify Politically Exposed Persons (PEPs) — individuals who hold prominent public functions or are closely associated with such persons. Because PEPs may pose a higher risk, we apply stricter checks:

• Check lists of PEPs during onboarding.
• Collect additional documents when needed.
• Maintain enhanced ongoing monitoring of account activity.

7. Record Keeping & Reporting

We keep detailed records of all customer data, transactions, and KYC documents. These records help us comply with regulatory duties and are retained for a required period.

If required, we file Unusual Transaction Reports (UTRs) to the GCB / FIU in Curaçao, following the national ordinances.

8. Sanctions and Screenings

As part of our compliance framework, we screen customers against:

• International sanctions lists (UN, EU, etc.)
• Curaçao national sanctions
• Politically exposed persons (PEP) databases

9. Consequences of Non-Compliance

If a user fails to complete KYC or triggers risk concerns, we may take the following actions:

• Temporarily or permanently suspend account access.
• Block withdrawals until verification is complete.
• Close the account if laws or our internal policy require it.
• Report the case to the relevant regulatory authority. ⚠️

10. Data Protection & Privacy

We treat your personal data with the utmost care:

• All submitted documents are encrypted over secure channels.
• Only authorized compliance staff can access sensitive data.
• We retain data in accordance with applicable legal and regulatory requirements.
• You have rights regarding your data — access, correction, deletion — subject to regulatory retention rules.

11. Customer Cooperation & Responsibilities

To help us maintain a clean and compliant platform, we kindly ask our users to:

1. Provide true and accurate identity information.
2. Submit high-quality, still, legible documents.
3. Update your information if your residence or financial situation changes.
4. Respond to verification requests promptly.

12. Periodic Reviews & Compliance Governance

Our compliance team regularly reviews AML/KYC procedures to ensure they remain effective and up-to-date with changing regulations.

A dedicated Compliance Officer oversees this policy, audits internal procedures, and reports findings to senior management.

13. How This Applies for Bangladeshi Cricket Bettors

For users in Bangladesh, the AML/KYC policy means:

• You may need to provide national ID or passport + address proof.
• Higher-risk transactions (large deposits/withdrawals) will require more thorough checks.
• Your account verification must be completed to make large withdrawals.
• Your transaction activity will be monitored for unusual patterns.
• All your personal data is protected and handled securely, per international standards.

14. Benefits of These Measures for Players

While compliance might feel like extra effort, these AML/KYC measures deliver real benefits for players:

• Increased protection — reduces fraud risk.
• Transparent and fair financial processing.
• Higher trust in the platform’s legitimacy.
• Better long-term viability of the site thanks to regulatory compliance.

15. FAQs – AML & KYC 🧾

• Q: Why do I need to submit my ID?
  A: To verify your identity, prevent fraud, and comply with anti-money laundering laws.
• Q: Is my data safe with Pin Up Cricket?
  A: Yes — all documents are encrypted, stored securely, and only accessed by authorized compliance staff.
• Q: What if I don’t complete KYC?
  A: You may be blocked from withdrawals or even suspended or closed, depending on risk evaluation.
• Q: Do I need to prove where my money comes from?
  A: Sometimes, yes — especially if you deposit large amounts or request big withdrawals.
• Q: How long does verification take?
  A: Usually a few hours to a few days, depending on the volume of documents and risk level.

16. Final Thoughts

Pin Up Cricket Bangladesh’s AML & KYC policy is not just a regulatory formality — it’s a core part of how we maintain trust, safety, and fairness on our platform. While you as a user share responsibility in providing accurate information, we are fully committed to compliance, privacy protection, and ongoing review. These processes ensure that we adhere to Curaçao’s legal requirements, protect our players, and operate with integrity in a global, regulated gaming environment. 🏏